Facebook exploiter tookTwitterand othersocial mediaplatforms on Friday to report that they had , for no explicit rationality , been logged out of the fully grown blue app . Memes and the phrase“So Facebook”quickly pop up up during the incident , which the caller apologized for on Saturday .
ostensibly , the massive sign out of an obscure number of people was due to a “ configuration change , ” the company announced on Twitter . It did n’t explicate much beyond that . Nonetheless , Engadgetreported that it appeared that the hoi polloi who were most affect by the incident were iPhone users using the app interpretation of Facebook . The outlet state that many drug user that used Facebook ’s SMS two - factor authentication were having worry logging back in .
So Facebook , see it was a " configuration modification " .
Facebook said the incident that logged out a ton of its users en masse was due to a “configuration change.”Photo: Carl Court (Getty Images)
👏 👏 👏 to the technologist who fixed the yield and patiently tried to explain the cause to us to no avail.https://t.co/AUARhCZ7W2
— Facebook ( @facebook)January 23 , 2021
According toDowndetector , which extend literal - time outage information on digital services , one thousand of peoplereported trouble with Facebook on Friday . By Saturday , the reports had decreased drastically . At the time of publishing , 87 % of the most reported problems cover were concern to logging in .
Many users who found themselves in this plight and used two - constituent certification were finally capable to lumber back in , but often had to waitress a while before they received an SMS codification . Some user had to upload pictures of their ID to regain memory access to their account statement , per Engadget .
Although Facebook confirm it had secure the incident on Saturday , some substance abuser were still cover that they could n’t login . In response , Facebookdirected usersreporting the job on Twitter to its aid center for further help . Curiously , on Twitter Facebook specifically directed users to aniPhone app helppage , which could support the theory that it was an iPhone problem .
https://gizmodo.com/the-downside-of-conveniently-signing-in-with-google-fa-1845082004
“ On January 22 , a configuration change induce some people to be logged out of their Facebook account , ” Facebook toldUSA Todayon Saturday . “ We investigated the yield and fixed it for everyone earlier today . We ’re sorry for the inconvenience . ”
Gizmodo reached out to Facebook to ask whether it had any extra input on the matter considering that some users are still have problem access to their history .
“ We are mindful that some people are experiencing issue logging back into their Facebook account after last nighttime . Individual login event may vary , and we encourage anyone who may experience an issue to visit our Help Center for guidance on their specific situation , ” a Facebook voice enounce in an email , which admit a connectedness to its iPhone apphelp center page .
Update 2025-05-04 , 7:00 p.m. ET : This position has been updated with extra comment from Facebook .
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